Espresso Yourself

£6.95

Espresso Yourself: The taste of your brand

Word4Word, 2009

Author: Angi Egan

Free P&P to all UK addresses

Description

What do romance and customer service have in common?

Great romance requires infatuation and an obsessive desire to create bliss – great service is no different.

Passion and appreciation has to be felt – customers must now leave richer for the experience and inspired by our knowledge.

Attracting ‘the one’ involves confidence, charm & oodles of appeal – discover the pitfalls of ‘me too’ thinking.

Flirting, showing off and creating allure are rarely described in business guides. Providing a refreshingly different approach to creating brand fidelity, this book is packed with ideas to avoid the curse of customer promiscuity.

Additional information

Weight 85 g
Dimensions 147 × 105 × 7 mm